Transparent and regular communication is the key to successful projects. Our structured communication system keeps you informed of all relevant developments at all times.
Our communication concept:
Digital project portal: 24/7 online access to current project data, photo documentation, schedules and reports. Real-time updates directly from the construction site.
Regular reports: Weekly status emails with progress, upcoming milestones, weather forecasts and any adjustments.
Personal contact persons: Each project has a dedicated project manager as your central contact person. Direct cell phone number for urgent questions.
Communication channels:
Milestone meetings: Face-to-face or video meetings during important project phases WhatsApp Business:Fast updates and photo sharing for uncomplicated coordination E-mail updates: Official documentation for all important decisions Telephone hotline: Direct line for spontaneous questions or problems
International projects: Multilingual communication, meetings adapted to time zones, local contacts on site.
Escalation process: Automatic notification of project management in the event of problems. Fast decision-making processes without bureaucratic delays.
Documentation: All important conversations are logged for later follow-up and warranty documentation.